Hotels

Courtesy of Peninsula Hong Kong

The Peninsula Hong Kong

Winner: Grand Dame

This harborside hotel’s 91-year history speaks to its timeless commitment to elevating the traveler’s experience of Hong Kong. Guests have access to the hotel’s fleet of Rolls-Royce Phantoms, a customized helicopter, and—as of 2019—a yacht.

Finalists
Claridge’s

Hotel del Coronado

Hotel Lutetia

The Dolder Grand

The Gritti Palace, a Luxury Collection Hotel, Venice

The Hay-Adams

The Ritz Paris

The Savoy

The St. Regis New York City

The St. Regis Rome

 

Courtesy of Four Seasons Resort Bora Bora
Courtesy of Four Seasons Resort Bora Bora

Four Seasons Resort Bora Bora

Winner: Epic Stay

At this three-time Travelers’ Choice winner, guests rejuvenate during a massage in an overwater bungalow, learn traditional Polynesian fishing techniques on deep-sea expeditions, or simply relax looking out over the crystalline lagoon.

Finalists:
7132 Hotel

Amangiri

Beresheet

Emirates One&Only Wolgan Valley

Explora Atacama

Fogo Island Inn

Nayara Resort, Spa & Gardens

One&Only Nyungwe House

Singita Grumeti

The Lodge at Kauri Cliffs

The Retreat at Blue Lagoon Iceland

Courtesy of Fairmont San Francisco

Fairmont San Francisco

Winner: U.S. City

Fairmont’s flagship hotel has been a grand stopover for San Francisco visitors for over 100 years. Marble Corinthian columns, velvet sofas, and coffered ceilings greet guests in the lobby, and in their rooms, they find plush robes perfect for relaxing after a day around town. The full Fairmont experience should also include a mai tai next to the indoor lagoon in the Tonga Room and Hurricane Bar and a view of the sunset in a Signature Golden Gate Suite (telescope included).

Finalists
21c Museum Hotel Nashville

Baccarat Hotel

Chicago Athletic Association

EAST, Miami

Eaton DC

Four Seasons Hotel Seattle

Freehand Los Angeles

Park Hyatt New York City

The Ramble Hotel

Zero George

Courtesy of Mandarin Oriental, Tokyo

Mandarin Oriental, Tokyo

Winner: International City

All 179 guest rooms and suites at this urban oasis got a makeover this year: New hand-embroidered headboards and bespoke furnishings with locally produced textiles highlight Japanese craftsmanship and colors of the changing seasons⎯and travelers can now connect their iOS and Android devices thanks to smart TVs. Guests at the sophisticated Nihonbashi mainstay can eat at Tokyo’s first location of Sushi Shin by Miyakawa, overseen by three- Michelin-star chef Masaki Miyakawa, or choose from 11 other dining options.

Finalists
Aria Hotel Budapest by Library Hotel Collection

Fairmont Quasar Istanbul

Four Seasons Hotel, Toronto

Hôtel de Crillon, A Rosewood Hotel

InterContinental Hong Kong

J.K. Place Firenze

One&Only Cape Town

Raffles Dubai

Sofitel Sydney Darling Harbour

The Fullerton Bay Hotel Singapore

Courtesy of JW Marriott Scottsdale Camelback Inn Resort & Spa

JW Marriott Scottsdale Camelback Inn Resort & Spa

Winner: Wellness

Healing ingredients of the Sonoran Desert—Arizona honey, agave nectar, adobe clay, and more—infuse spa treatments at this Southwestern retreat. Guests stay active during one-on-one fitness classes (including one designed specifically for frequent travelers), refuel at Sprouts spa restaurant, or enjoy the mountain views from a poolside perch. 

Finalists
Amansala Eco Chic Resort & Retreat

Anantara Riverside Bangkok Resort

Cavallo Point, the Lodge at the Golden Gate

Corinthia Hotel London

Hamilton Princess

Live Aqua Urban Resort San Miguel de Allende

Mandapa, A Ritz-Carlton Reserve

Miraval Arizona Resort & Spa

Six Senses Zighy Bay

Sofitel Angkor Phokeethra Golf & Spa Resort

Terranea Resort

Courtesy of Shipwreck Lodge

Shipwreck Lodge

Winner: Design

Guests live out their pirate fantasies here on Namibia’s Skeleton Coast, named for the remnants of the many ships that have run aground there. The 10 en suite cabins are designed to mimic wooden ships, and travelers can read the history of a wreck on one of the room’s sliding doors. There are no neighbors in sight to obstruct the views of the Atlantic to the west and the expansive dunes to the east.

Finalists
Ace Hotel New Orleans

Conservatorium Hotel

Ellerman House

Faena Hotel Buenos Aires

Il Sereno Lago di Como

Las Alcobas, a Luxury Collection Hotel, Mexico City

Shinola Hotel

The Hoxton, Williamsburg

The Middle House

Courtesy of Le Bristol Paris

Le Bristol Paris

Winner: Food & Wine

This year, chef Eric Frechon marks his 20th anniversary at Le Bristol, where his Epicure restaurant has held three Michelin stars for a decade. And that’s just one of the excellent eating options at the third-time category winner. The Paris hotel’s casual brasserie, 114 Faubourg, has kept its single star since 2013. Café Antonia’s high tea service offers finger sandwiches, patisserie, and Champagne, and Le Jardin Français serves steak tartare beneath parasols on a terrace.

Finalists
Babylonstoren

Ballymaloe House

Blackberry Farm

Kayotei

Meadowood

NoMad New York City

Royal Champagne Hotel & Spa

SingleThread

Six Senses Douro Valley

The Vines Resort & Spa

Courtesy of Turtle Island Fiji

Turtle Island Fiji

Winner: Beach

Guests choose among a dozen private beaches at the all-inclusive resort, or sail, kayak, or go deep-sea fishing in Fiji’s clear waters. Even cooler? Turtle Island is powered by clean energy and works on sea turtle conservation in partnership with the World Wildlife Fund.

Finalists
Andaz Costa Rica Resort

Belmond Cap Juluca

Casa de las Olas

Dorado Beach, a Ritz-Carlton Reserve

Hotel Santa Caterina

Mauna Kea Beach Hotel

Monarch Beach Resort

Montage Los Cabos

Park Hyatt St. Kitts Christophe Harbour

Rockhouse Hotel

Rosewood Phuket

 

Air Travel

Courtesy of American Airlines

American Airlines AAdvantage

Winner: U.S.-Based Reward Program

It’s easy to rack up and redeem miles through AAdvantage, thanks to the scope of the Oneworld alliance⎯which comprises 13 airlines, including Qatar and British Airways⎯as well as a wide network of hotels, car rental companies, and other partners. AAdvantage miles are some of the most valuable of any U.S.-based carrier. They’re redeemable for flights to nearly 1,000 destinations worldwide and can be gifted to family and friends.

Finalists

Alaska Airlines

Delta Air Lines

JetBlue

Southwest Airlines

United Airlines

Courtesy of Emirates

Emirates

Winner: International Airline

Emirates offers more than 4,500 in-flight entertainment channels and 20 megabytes of free Wi-Fi within two hours of login; Emirates Skyward members continue to enjoy free or discounted Wi-Fi throughout the flight, depending on membership tier. In business class, seats recline fully as they do in first class, which also has privacy doors and an onboard shower spa. On the ground, with the help of the government, Emirates has created the Dubai Desert Conservation Reserve, which works to protect desert habitat and endangered species, as well as the Emirates Airline Foundation, which channels funds and miles donated by rewards members to projects assisting children in need.

Finalists

British Airways

Cathay Pacific

Korean Air

Lufthansa

Qantas

Qatar Airways

Singapore Airlines

Swiss International Air Lines

Winner: Business Class

With Emirates, the luxury begins before passengers set foot on the plane. In many major cities, a complimentary chauffeured ride to the airport ensures ample time to unwind in the business- class lounge. After boarding, passengers find a seatside minibar stocked with sparkling water and soda. An onboard cocktail bar serves up martinis, mimosas, and hors d’oeuvres, too. Mealtime brings regionally inspired gourmet dishes served on fine china: Travelers might enjoy  fresh burrata and heirloom tomatoes on Italian flights and mango layer cake on flights to India. A Bulgari amenity kit has everything you need for a restful night’s sleep.

Finalists

Cathay Pacific

Etihad Airways

Lufthansa

Qatar Airways

Singapore Airlines

United Airlines

 

Courtesy of Singapore Airlines
Courtesy of Singapore Airlines

Singapore Airlines

Winner: Food & Beverage 

A panel of eight world-renowned chefs, including James Beard Foundation Award−winner Suzanne Goin and Michelin star recipient Carlo Cracco, create in-flight recipes for Singapore Airlines guests. Passengers in suites, first, business, or premium economy classes can select meals up to 24 hours before a flight using Book the Cook, an onboard meal service featuring locally inspired cuisine. Flyers may savor Charolais beef Rossini while en route to Paris or try the popular peranakan ayam buah keluak⎯a traditional chicken stew⎯on Singapore flights.

Finalists

Air Tahiti Nui

Asiana Airlines

Brussels Airlines

Emirates

Japan Airlines

Korean Air

Scandinavian Airlines

Swiss International Air Lines

TAP Air Portugal

Turkish Airlines

Winner: First Class

Leather seats, mahogany trim, privacy doors, and customizable cabin lighting are all features of Singapore’s first-class fares. Flyers can get in the zone with Bose noise-canceling headphones and more than 1,000 entertainment options to choose from. The new first-class suites on select Airbus A380 routes include a seat and a bed, complete with 100 percent cotton duvet, pillow, and linens that flight attendants turn down when passengers are ready. A retractable partition allows adjacent suites to form a double bed, ideal for couples.

Finalists

Air France

Cathay Pacific

Emirates

Etihad Airways

Lufthansa

Qantas

Courtesy of Amsterdam Airport Schiphol

Amsterdam Airport Schiphol (AMS)

Winner: International Airport

Amsterdam Airport Schiphol, which is larger than some Dutch cities, connects passengers to 327 destinations on 104 airlines. Pre-flight, passengers can catch some z’s in one of the two hotels located beyond passport control, order food gateside on the E concourse with the Deliveroo app, or peruse the works in the Rijksmuseum annex, which showcases original 17th-century art.

Finalists

Changi Airport (SIN)

Dubai International Airport (DXB)

Hamad International Airport (DOH)

Heathrow Airport (LHR)

Hong Kong International Airport (HKG)

Incheon International Airport (ICN)

Munich Airport (MUC)

Oslo Airport (OSL)

Tokyo International Airport (HND)

Courtesy of Lufthansa

Lufthansa

Winner: Economy Class

Slim backrests mean more legroom on short and midrange flights, and wide seat cushions and adjustable headrests make long-haul journeys a bit more comfy. No matter the flight length, Lufthansa’s entertainment system offers box sets of popular series for binge-watching and live TV so flyers don’t miss out on sporting events or special broadcasts. In-flight meals are crafted by such chefs as Xiaosheng Gao, executive chef at Shanghai’s Shangri-La Pudong Hotel, and Kunal Kapur, a judge of MasterChef India.

Finalists

Aer Lingus

Air New Zealand

Cathay Pacific

Emirates

Japan Airlines

Korean Air

Singapore Airlines

Thai Airways

Winner: Premium Economy Class

Premium economy includes 50 percent more space than Lufthansa’s standard economy, with wider seats and ample leg room. Lufthansa’s premium economy cabins have thick headrests, large entertainment screens, and affordable Wi-Fi packages. Travelers can check a second bag for free and, once onboard, enjoy a travel kit stocked with an eye mask, socks, a toothbrush, toothpaste, and other essentials.

Finalists

Air New Zealand

Air Tahiti Nui

EVA Air

Norwegian

United Airlines

Photo by Bruce Damonte
Courtesy of SFO/Tom Seawell

San Francisco International Airport (SFO)

Winner: U.S. Airport

SFO proves that waiting to fly can be fun (and stress free). The Berman Reflection Room provides space for meditation, and cuddly charges from the San Francisco Society for the Prevention of Cruelty to Animals (mainly pooches⎯and Lilou, the world’s first certified airport therapy pig) keep travelers entertained while waiting to board. Dining options live up to the Bay Area’s foodie reputation, with burgers from Napa Valley stalwart Gott’s Roadside or morning buns from San Francisco−born Tartine Bakery.

Finalists

Dallas/Fort Worth International Airport (DFW)

Denver International Airport (DEN)

Hartsfield-Jackson Atlanta International Airport (ATL)

Los Angeles International Airport (LAX)

Minneapolis-St. Paul International Airport (MSP)

Newark Liberty International Airport (EWR)

O'Hare International Airport (ORD)

Phoenix Sky Harbor International Airport (PHX)

Portland International Airport (PDX)

Courtesy of Delta

Delta Air Lines

Winner: U.S. Airline

The Atlanta-based airline flies passengers to 325 destinations and counting on six continents and lets travelers choose among six cabin options to match their style and budget. All flyers have in-flight access to iMessage, Facebook Messenger, and WhatsApp to stay in touch with people on the ground. Delta also partners with The Nature Conservancy for travelers to purchase carbon offsets for their flights.

Finalists

Alaska Airlines

American Airlines

Hawaiian Airlines

JetBlue

Southwest Airlines

United Airlines

Cruises

Courtesy of Holland America Line

Holland America Line

Winner: Alaska Cruises

For more than 70 years Holland America has been cruising Alaskan waters. Every HAL itinerary includes stops to gape at glaciers and spot wildlife, and guests can choose excursions that offer insight into Alaskan life, such as a ride on the White Pass & Yukon Route Railway or a fishing trip aboard a boat that appeared on the television series the Deadliest Catch.

Finalists

Azamara

Crystal Cruises

Disney Cruise Line

Lindblad Expeditions

Oceania Cruises

Princess Cruises

Regent Seven Seas Cruises

Seabourn

Silversea Cruises

UnCruise Adventures

Courtesy of Viking Cruises

Viking

Winner: River Cruises

On Viking’s river cruises (some as long as 23 days), passengers can learn about handcrafted porcelain along the Elbe River, admire 10th-century Cambodian Hindu temples on a trip down the Mekong, or meet a local Ukrainian family during a journey on the Dnieper. Every itinerary includes daily cultural enrichment, musical performances by local artists, and artisan-led craftmaking demonstrations to deepen travelers’ understanding of each destination. 

Finalists

AmaWaterways

Aqua Expeditions

Avalon Waterways

Belmond

Crystal River Cruises

Delfin Amazon Cruises

Emerald Waterways

Tauck River Cruises

Uniworld River Cruises

Courtesy of Paul Gauguin Cruises
Courtesy of Paul Gauguin Cruises

Paul Gauguin Cruises

Winner: French Polynesia Cruises

Polynesian hosts and entertainers welcome guests aboard the m/s Paul Gauguin. The third-time category winner sails throughout the South Pacific, including the Marquesas and Society Islands. Aspiring scuba divers can earn PADI certification on board, and all passengers have access to a private white-sand beach on Bora Bora.

Finalists

Oceania Cruises
Ponant
Windstar Cruises

Courtesy of Celebrity Cruises

Celebrity Cruises

Winner: Large Ship

Celebrity Cruises, which stops at more than 300 destinations and 79 countries, has been busy. This year, passengers can watch onboard performances by American Ballet Theatre dancers—or even take a class from them—in an exclusive new partnership. They can also enjoy a new five-course Chef’s Table dining experience designed by chef Daniel Boulud, Celebrity’s new Global Culinary Brand Ambassador, and catch a ride on the Flora, the first Celebrity ship crafted specifically with the Galápagos Islands in mind.

Finalists

Carnival Cruise Line

Cunard 

Disney Cruise Line

Holland America Line

MSC Cruises

Norwegian Cruise Line

Princess Cruises

Royal Caribbean International

Courtesy of Azamara Cruises

Azamara

Winner: Medium Ship 

The cruise line offers Broadway-caliber onboard entertainment and extensive time ashore for connecting with locals. In 2019, Azamara offers the most pre- and post-cruise programs in the industry, and in 2020, the cruise line will offer South African voyages for the first time.

Finalists

Crystal Cruises

Hurtigruten

Oceania Cruises

Regent Seven Seas Cruises

Seabourn

Silversea Cruises

Viking

Winner: Experiential Itineraries

By offering more overnight stays and evening activities ashore—traditional dances and taekwondo demonstrations at the Busan Cultural Center in South Korea, for instance, or by a traditional Slovenian a cappella group in a moonlit town square—Azamara encourages its guests to linger in destinations longer than other cruise lines do.

Finalists

AmaWaterways

Crystal Cruises

Oceania Cruises

Ponant

Regent Seven Seas Cruises

Seabourn

Silversea Cruises

UniWorld River Cruises

Viking

Windstar Cruises

Winner: Mediterranean Cruises

Travelers can sail to Greece, Israel, France, or Croatia on a “Country-Intensive Voyage” that docks at multiple ports in one country. Or they may choose an event-inspired itinerary to explore Venice during the annual Festa del Redentore fireworks or watch racers zoom by during the Monaco Grand Prix

Finalists

Crystal Cruises

Cunard

Holland America Line

Oceania Cruises

Ponant

Regent Seven Seas Cruises

Seabourn

Silversea Cruises

Viking

Windstar Cruises

Courtesy of Windstar Cruises
Courtesy of Windstar Cruises

Windstar Cruises

Winner: Small Ship

On Windstar Cruises, no more than 342 guests sail at a time, and the small-size vessels can access waterways and ports that other cruise lines can’t visit. Travelers can see Greece via the Corinth Canal or marvel at Alaska’s landscape by way of Prince William Sound. At day’s end, they can freshen up in a marble bathroom, enjoy a dish created by a James Beard Foundation chef, or order a cocktail from the 24-hour room service.

Finalists

Crystal Yacht Expedition Cruises

Emerald Waterways

Lindblad Expeditions

Paul Gauguin Cruises

Ponant

SeaDream Yacht Club

Courtesy of Royal Caribbean

Royal Caribbean

Winner: Caribbean Cruises

With this second-time category winner, passengers can slow down in St. Kitts, marvel at Mayan ruins on the island of Roatán, Honduras, or spot seahorses under water at Bonaire Marine Park. But if travelers want something a little different, Royal Caribbean is ready: In December 2019, the cruise line’s private resort island in the Bahamas, renamed Perfect Day at CocoCay, fully reopens after a $250 million renovation. There, passengers can ride down North America’s tallest water slide (a towering 135 feet), play in the Caribbean’s largest wave pool, or relax in private overwater cabanas.

Finalists

Azamara

Crystal Cruises

Holland America Line

Oceania Cruises

Ponant

Regent Seven Seas Cruises

Seabourn

Silversea Cruises

Viking

Windstar Cruises

Courtesy of Silversea Cruises
Courtesy of Silversea Cruises

Silversea Expeditions

Winner: Expedition

With Silversea, travelers can see puffins in a rarely visited Norwegian outpost, hone their photography skills through the onboard workshop My Photo Academy on a trip to Antarctica, and in 2020, explore the Galápagos Islands on the newest fleet addition, the Silver Origin.

Finalists

Australis

Hurtigruten

Lindblad Expeditions

Ponant

Quark Expeditions

Quasar Expeditions

UnCruise Adventures

Zegrahm Expeditions

Courtesy of Oceania Cruises

Oceania Cruises

Winner: Food & Beverage

With Jacques Pépin as executive culinary director, Oceania crafts the finest cuisine at sea. Whether passengers want homey Italian pasta, flavorful vegan fare, or a six-course tasting menu paired with Dom Pérignon champagnes, they’ll find it on board. Onshore Culinary Discovery Tours let travelers savor St. Lucia’s many spices, make cannoli in Sicily, or attend a cooking demonstration by one of France’s few female Michelin-star chefs.

Finalists

AmaWaterways

Azamara

Cunard

Paul Gauguin Cruises

Ponant

Seabourn

Silversea Cruises

UniWorld River Cruises