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Hawaiian Airlines is the most on-time U.S. airline.
Hawaiian Airlines was the only U.S. carrier to receive five stars in OAG’s On-Time Performance Ratings.
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When you book a flight, you probably consider things like which airline offers the best fares, the largest amount of legroom, and the biggest seats in economy. But above all else, whether or not an airline can get you to your destination on time probably matters the most to you.
OAG, a leading provider of air travel data, recently released its latest biannual list of On-Time Performance Star Ratings, and of the 13 airlines to receive five stars, only one U.S. carrier—Hawaiian Airlines—earned this top rating. Trailing behind Hawaiian, Delta, Alaska, and Spirit all earned four-star ratings; all other U.S. airlines ranked three stars or fewer.
The national airline of Indonesia, Garuda Indonesia, took the top spot overall with its flights arriving on time 91.6 percent of the time, while Fuji Dream Airlines and Panama’s Copa Airlines came in second and third, respectively. Even though Qatar Airways was recently named the world’s best airline of 2019 by Skytrax, it only earned four stars in the rankings.
Using data from June 2018 through May 2019, OAG ranked 125 airlines with a minimum of 600 operations per month based on their on-time arrivals. According to its parameters, on-time arrivals were defined as ones that take place less than 15 minutes after the scheduled arrival time. The airlines performing in the top 10 percent received five stars. The performers in the bottom 10 percent received one star. The OAG gives airlines star ratings twice a year based on the previous 12 months of performance data.
Here’s how each of the 13 U.S.-based carriers scored in the most recent report:
Cape Air—the Massachusetts-based airline that flies between Boston and Cape Cod, as well as regional flights in the Midwest, Caribbean, and Montana—had the greatest improvement in on-time performance by any U.S. carrier, jumping from the 11th spot in 2018 to fifth this year. JetBlue, which came in last for the U.S. airlines last year, jumped three spots in the rankings and earned itself a three-star rating.
See the full list of ratings at OAG.com.
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