Delta passengers will soon be able to use facial recognition at check-in, to go through security, and to board their flight.
Delta Air Lines has partnered with the U.S. Customs and Border Protection (CBP) and the Transportation Security Administration (TSA) to introduce the first biometric terminal in the United States at the Hartsfield-Jackson Atlanta International Airport later this year, the airline announced on Friday.
Once the biometric technology is installed, Delta customers flying direct from the Maynard H. Jackson International Terminal (or Terminal F) in Atlanta to an international destination will have the option of using facial recognition technology to check in at self-service kiosks; check their bags; use as identification in the TSA security line; and board their flight at any gate in Terminal F.
It will also be available to travelers flying with Delta partner airlines Aeromexico, Air France–KLM, and Virgin Atlantic Airways out of Terminal F. International travelers arriving on Delta and its partner airlines into Atlanta will also be able to use the facial recognition technology as they go through CBP processing.
In order to have access to the facial recognition option, customers flying direct to an international destination from Atlanta’s Terminal F will need to enter their passport information during online check-in or at the self-service check-in kiosks in the terminal. They will then be able to have their faces scanned by cameras that will be in place at the check-in kiosks in the arrivals lobby, at the TSA checkpoint, and at the gate. Once the screen gives them a green check mark, they will be free to continue on.
Travelers will need to have their passports on hand throughout the process. Those customers who do not wish to participate in the biometric screening will be able to proceed through the airport the same as before.
Additionally, two computed tomography (CT) scanners — machines that use enhanced X-ray equipment that can produce detailed scans — are being installed in the security check lanes in Terminal F, which will allow travelers to leave their electronics in their bags in those lanes.
Delta has been testing facial recognition technology in Atlanta and at Detroit Metropolitan Airport, John F. Kennedy International Airport, Minneapolis–St. Paul International Airport, and Ronald Reagan Washington National Airport over the past several years.