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"California Plaza"

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Review of Omni Los Angeles at California Plaza Hacienda Heights California United States
Review of Omni Los Angeles at California Plaza Hacienda Heights California United States
Review of Omni Los Angeles at California Plaza Hacienda Heights California United States
Review of Omni Los Angeles at California Plaza Hacienda Heights California United States
Review of Omni Los Angeles at California Plaza Hacienda Heights California United States
Review of Omni Los Angeles at California Plaza Hacienda Heights California United States

Review of Omni Los Angeles at California Plaza

I will start the review by saying that I did not have any problems with the staff. They were all very helpful and courteous every time I needed anything from them, however, I will say that for how much this hotel charged for a night, I was very underwhelmed.

First off, I was able to check in early, which was a big help, although it is the off season so I didn't expect too much trouble there. I would have loved a hot bath after the flight but the tub was gritty and didn't seem very clean for a hotel so I passed. I ordered a meal from room service while I got around for the event I had to attend in the evening and it never arrived. I had to call down and ask what had happened to get them to bring it. This happened 3 or 4 times while I was staying there. Every time I called the problem was quickly resolved, but how many times do I have to follow up to get my food? One time, they brought up the wrong meal after the website crashed on me. Perhaps I should have called down after the first time, but I usually got in very late and just wanted to relax.

This brings me to the reason I didn't go to the hotel bar or restaurant for food and just ate in my room. The one time I did try them, I was harassed by numerous men and I couldn't seem to find a place to go where I would be left alone. This was incredibly annoying. I wasn't at the bar to get picked up, I wanted a bite to eat after a late night of events. As a single woman, I did not enjoy the experience at all and did not feel terribly safe since any one of them could have easily followed me up to my room and a few of them didn't take no very well.

Overall, I wasn't terribly impressed and I'll probably go back to the hotel I usually stay at in LA but I booked this trip last minute and this is where I ended up.
I thought that these guys did a very professional job and made us actually feel like we got our money's worth. I'd been there for drinks previously, but I would stay there again in a heartbeat. I would also highly recommend the club level to anyone that's not tried it - free food and water, coupled with wonderful views!!!